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Age of change (1/2): Get rid of habits and mindsets that no longer work

One of the most demanding challenges of today is that the world is changing much faster than…

Voice of the Customer (1/2): Who should deal with it

Voice of the Customer (VoC) programs drive more sales for companies. They reduce service escalations…

Foster your learning agility (2/2): What you need to do

The previous article described what can hold us back from becoming more resilient through agile…

Foster your learning agility (1/2): Beware of what is blocking you

In order to navigate the uncertainty of omnipresent disruptive forces, we need to be able to solve…

Dealing with work-related anxieties

Help your staff to become more resilient and adaptable. Help them to retain their ability to adapt…

Do you play the violin? Then play it in your next presentation

If there is something unique about you, you could and should use it to make your presentations more…

How to make the best possible presentations

When you look around you during your presentation, don’t just see employees or colleagues. Don’t…

Three things that a team manager should delegate

There are leaders who like to do everything on their own, they don't trust anybody and they let…

Why you should probably speak less

Sometimes team conference calls or meetings are not particularly engaging: participants offer only…

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