Články z oblasti vzdělávání a poradenství

Do you know how to deal with customers' complaints?

Many salespeople are afraid of customers' objections, which they regard as a bad thing. But this is…

3 situations when you should resist the temptation to lie to your customer

Salespeople need to have good reputations. Lying to your customers will definitely not help. You may…

How to increase your credibility in front of customers

The way you sell is often more important than what you sell. The effectiveness of your sales is…

Dealing with customer mistrust

If at the end of business negotiations you hear the word "no", it may be due to several reasons.…

5 ways of motivating customers to say yes

Do you want to convince customers concerning your offer? Then avoid verbal clichés and evoke in them…

5 ways knowledge of psychology help your sales

Essential for all successful business dealing is good preparation. Knowledge of psychology can be…

Why it is not good to offer discounts during a negotiation

The sales pitch is often followed by negotiation. It is mostly about price. Many customers will…

How to persuade a customer to make the deal without pushing him

Revenues from clients are essential for successful business growth. When you get the chance to make…

5 sales skills in the internet era

The internet has changed the world of business. Salespeople still need to master the same skills,…

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