Manage and lead. These two words clearly define the activities of managers and leaders. While a…
In the previous article we described a starting situation of the company. New CEO was about to…
When there is a strategic change coming, an open rebellion against superiors is the worst scenario…
In the previous article we saw how Disney and Amazon improved their customer experience. Now let's…
Is it true that power decreases people's empathy and compassion? Yes, but it is always context-…
Do you think your team or company is not creative enough? Maybe it's not true, you just may be…
A manager's calendar is usually full of meetings, appointments or conference calls. Often there are…
Nobody is born a leader. You have to develop your leadership skills in your own way. It's up to you…
In the last article, we saw how important it is to thoroughly observe customers, their habits, their…
