Even before the coronavirus pandemic, many companies began switching to call center sales. It can be…
New UK research suggests that the time has come to change our view of the role and value of…
Between March and April of this year, the e-commerce industry grew as much as in the last ten years.…
In the world of marketing, new tools, tips, tricks and trends are constantly emerging that you can…
Influencer marketing has the potential to offer great efficiency and return on investment (ROI);…
The new Tutorials platform provides lessons on how to use different tools to help brands maximize…
The number of companies offering telework to employees has increased by almost 50% over the last…
There is now a lot of discussion in the media about how COVID-19 will affect the customer experience…
In recent months, the market has seen a huge increase in the use of digital and automated customer…