The most common mistakes when selling over the phone

It is no coincidence that phone sales remains one of the top sales techniques and is an essential part of the sales profession. Even in the age of e-mails, the Internet, online shopping and social media, the phone remains an indispensable tool that salespeople use to make prospects react to their offers, one that gives sellers a chance to explain their proposal. Even businesspeople who do not use the phone to sell directly need it at least to schedule appointments with prospects. So if you perfect your phone sales technique, your overall performance will improve. You should therefore pay attention to the five most common mistakes made by people when selling over the phone.