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What should you ask your employees?

Is there something missing in your team? Is it motivation, effective communication, or is it…

A Little Bit of Positive Feedback Revision

Is it really so easy to praise people for their good work as everybody says? Why is it then not used…

Do you really deserve a pay raise?

Do you feel that you deserve a pay raise, but your boss does probably not think so? It may be caused…

Are you forgetting about the basics of motivation?

Employees don't need anything expensive or flashy to feel satisfied and provide good performance.…

Do you have a team full of "yes-people"?

Do you hear from everybody only words of praise for how good you are? It certainly must feel nice.…

How not to ask for a pay raise

Asking for a pay raise is stressful regardless of your role in the company. Not just ordinary…

How (not) to lead employee performance interviews

Regular interviews with employees regarding their performance and future career are not the most…

Recognition and rewards: Inspiration from behavioral economics

What principles of behavioral economics should we know in order to understand human behavior in…

10 steps to better performance management in call centres

Performance management is one of the most pressing issues for call centre managers. The British Call…

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