Monitoring the performance of your call center employees is not just about scolding them. The…
There are always several ways to say the same thing. It is the task of the call center employee to…
A string of calls or an occasional conversation with a very dissatisfied customer can sometimes make…
The CallCentreHelper server presented tips on how to significantly increase the efficiency of your…
According to the Salesopedia server, the following twenty pieces of advice are a kind of Top 20…
Cold calling is a term which is used in marketing for the practice of approaching someone who has…
The most common reason for losing a potential customer is letting him or her end the initial phone…
The server CustomerThink.com published ten commandments that should be followed by every seller…
Working as a call center operator is mostly thankless and difficult. Both sides of a call reach a…
