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Do you want to boost motivation of call center employees? Here are seven tips

The better the call centre manager is at taking care of the comfort, motivation and mental well-…

Four tips on how to overcome nervousness when calling prospects

The telephone still plays a crucial role in sales, despite the fact that there are many more modern…

Four tips on how to immediately improve your phone sales skills

It doesn't matter if you think of phone sales as a necessary evil or if you enjoy it, it is…

Three examples of how not to start a conversation with a prospect during telesales

The introductory sentence of your phone conversation with a prospect is the most important one. It…

Basic advice to those who sell over the phone

Telephone sales still has its place in business, and it can teach those who are new to sales many…

How to prepare high-quality scripts for telephone sales

Why are scripts for call center agents important? The main reason is that they can incorporate…

The most common mistakes when selling over the phone

It is no coincidence that phone sales remains one of the top sales techniques and is an essential…

How to prepare for a B2B call with a prospect

Even in the era of LinkedIn, e-mails and other forms of communication, calling is still an…

How to distinguish yourself from competition when calling clients

Virtually any form of selling in itself involves telephone contact with prospects. At present, when…

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