This is an eternal question in sales. The potential customer does not answer calls. Should we invest…
Introverts do not live in complete isolation; they are, however, rather selective in their choice of…
Nicola Cook, MD of the Shortcuts consultancy company, dealing with leadership and sales, is also…
"I have had other offers as well." "I would like to browse some more." "I do not want to make a…
"I am not interested" is a frequent objection that many salespeople do not know how to overcome. It…
Key accounts are not just ordinary customers. A truly professional B2B sales person has to use more…
Every salesperson should be able to persuade individuals or groups of people. Situations are not…
Gestures, movements, body postures or facial expressions: these indicators tell you more about…
The first meeting with a client is by far the most important, but there is often not much time for…
