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What our body language says about us

Non-verbal communication, gestures, eye movement, face expression, posture, known as  body language,…

The art of a proper handshake

A handshake is something we very often do not even think about, even though it opens every meeting.…

Do you want to provide good customer sevice? Be decisive, it helps

If you provide or sell a service, you probably have a need to explain yourself. Often there is too…

Learn to Negotiate in 10 Steps

Are you preparing for business negotiations? Are you nervous, are you not sure about your…

The Socratic Method in Sales

The Greek philosopher Socrates, who lived in the 5th century BC, was known for his teaching method …

How to carry out a successful needs analysis

Some sales specialists consider the needs analysis to be the single most important part of a…

Sales tactics that can backfire on you

The British online magazine Business Matters has revealed several sales tactics, as a result of …

Make an offer to the client that he simply cannot refuse

Do you know the classic tale about the growing company and its successes? This is exactly how the…

How do you know you need new customers?

You surly know how delicate matter it is when you are too dependent on one client or a very few key…

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