More and more companies are using live chat to communicate regularly with their business customers.…
You may be familiar with Google products. Its search engine processes over 5 billion searches, while…
Communication with angry and dissatisfied clients is one of the most challenging tasks in customer…
B2C business has changed in the past several years significantly due to modern technologies, the…
Every salesperson must be able to admit to making a mistake, for instance, recruiting a client who…
Having loyal clients who bring long-term profit, and not having to continuously seek out new clients…
Customer service is sometimes like slacklining. You can do everything well a hundred times, but it…
In customer service, the ability of company representatives to empathize and relate to clients and…
Customer service is often the key factor that is essential in how customers perceive your company…
