In addition to seeking new business opportunities, customer retention is one of the most important…
Customer service is continuously evolving. Among other things, there are new channels that serve as…
The work in customer service is specific, and it requires special skills from employees, especially…
There might be a number or reasons for a client's decision to leave you and try out your…
As it has been said many times on this website, customer service is essential in retaining clients.…
There are myths about everything, and customer service isn't an exception. Some of these myths are…
Who wouldn't want loyal clientele? Getting a large number of new customers, but then still losing a…
Good customer service agents do their duties responsibly, they get to work on time and are good with…
Among the main goals of business departments and customer service agents are not just prospecting…
