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The most hackneyed phrases used by managers

The office environment is full of verbal and leadership clichés. The phrases that were originally…

Why you should treat your competitors as mentors

Truly gifted negotiators are those whose initial position is exaggerated enough that it allows them…

Trust pays: Can you be trusted?

One senior leader doesnt trust another. That is the unfortunate reality in many executive teams. The…

International negotiations, or when "yes" means "no"

The December 2015 issue of the Harvard Business Review published an interesting article called…

Not sorry for that: What you should never apologize for

There are certain things, that it is unnecessary to apologize for. Or more to the point, we should…

Is it futile and naive to develop a strategy?

Some people claim that nowadays strategy is no longer needed. At the same time, without strategy, …

Rejection doesn't have to be rude or awkward

One of the basic rules of assertiveness says that if we disagree with something or do not want…

Trust is not merely about delivering on your promises

Trustworthiness is about doing what you say you are going to do but it is just a part of trust, not…

Poor listening leads to lower profits: Don’t lose anymore money

Everyone wants to be heard first, which makes it pretty hard for listening to occur. Without proper…

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