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"Send it to my e-mail." How should you react to this request?

Many initial approaches to clients over the phone end up with the client requesting the salesperson…

5 tricks to keep you from getting stressed when selling over the phone

Telesales is a source of bad moods and stress for many salespeople. Stress and a negative attitude…

Four steps towards perfecting your phone sales skills

No matter if you think of phone sales as a necessary evil or if you enjoy it, it's a form of sales…

Five ways of making telephone sales more effective

When it comes to all the different types of sales, cold calling is by far the least popular.…

What to focus on to make your customers return to you

Turning your customers into loyal customers is not easy. If your customer has a negative experience,…

"Warm calling" in sales: what is it and how is it done?

The term "cold calling" refers to blind prospecting – in other words, calling prospective clients…

How to force yourself to make calls when you don't feel like it

Using the telephone as a sales tool is a must for most business sectors. Approaching prospects by…

How to build confidence when calling

The logic is simple: the more confidence you have when calling, the better your chances of acquiring…

4 tips on how not to go crazy from telephone sales

Despite being inevitable and irreplaceable, phone selling is very unpopular with many business…

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