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"We already have a supplier." How to handle such a reply?

Sales is a constant battle. When offering services or products, business people often encounter…

6 phases of phone sales and their objectives

Telephone sales as a selling technique has gained a very unpopular reputation among salespeople.…

The best phone sales tips from 2016

As 2016 has now ended, there is no harm in going over the best and most effective pieces of advice…

Sounding natural while keeping to a script during a sales phone call

Many salespeople and call centre supervisors don't like to use scripts. Why? Their main objection is…

Overcoming clients' objections in phone sales

In any sales interaction, you must remove all doubts of the prospect, both the expressed and the…

10 best questions for an interview for a position in a call centre

Are you a recruiter or a call centre manager?Then it is probably in your competence and under you…

8 tips for closing a deal over the phone

Are you selling over the phone but would like to have better numbers? Do you want to close more…

4 mistakes of phone sales newbies

For many companies telephone sales is still an important method of doing business, without which…

Treat clients positively and avoid the word "no"

One thing can always be expressed in a number of ways. The words you use and, on the contrary, those…

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