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Freshen up your approach to sales

Spring is coming, so it is good to freshen up your selling strategy and learn from previous…

How to collect customer debt without damaging the business relationship

Even the best customers can get into financial problems from time to time and not pay their bills.…

5 reasons to attend trade fairs

Do you think about whether or not to attend trade fairs? They have their pros and cons. A trade fair…

Make business travel as effective as possible

Business travel is an effective way of cooperating with new clients, closing sales and helping your…

How to recognise whether your gifts have a positive impact

Do you give your clients Christmas gifts, or other gifts, but do not know whether they have a…

5 tips for recovering lost customers

Keeping existing customers is much cheaper than acquiring new ones. Every salesperson should…

5 situations that tell you it's time to break off cooperation with a client

Do you have a bad feeling about cooperating with a client? There can be plenty of reasons. A client…

Create truly personalized offers

Research shows that "classic" personalisation in sales does not meet the expectations of customers…

Trends in customer service for 2015

Do you want to know the customer service trends for 2015? The main trend is about dealing with…

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