If at the end of business negotiations you hear the word "no", it may be due to several reasons.…
During a phone call with a client, you should avoid certain types of behaviour and saying certain…
You have to behave very politely to your client. You must use the conversation to cultivate a…
This slogan, in our latitudes, ceased to be valid with the disappearance of the First Czechoslovak…
Leaving a voice mail message may seem useless to some salespeople because they think they will not…
One of the most important requirements for business success is elevating the customers' experience.…
Most salespeople are grateful for every customer. Some customers are worth a lot of time and …
If you want to be a successful salesperson, you have to be fair and open to your customers. It is…
Compliments may improve your sales. But beware: insincere compliments can turn customers off. A…
