Články z oblasti vzdělávání a poradenství

Four types of clients: What do they expect from customer service?

Dealing with customers in customer service can sometimes be frustrating because it seems that every…

How to create an effective system of customer care

In some cases, it is necessary to go back to the basics. That is why we will present the six most…

Five characteristics of top-notch customer service

Customer service plays a key role in how customers and the public in general view the company as a…

Positive talking: Key to successful communication with a client

The way you talk to a client and the communication style you use are two things that often have a…

Do you want to have only satisfied customers? Four tips on how to achieve that

Interaction between a businessperson and a client is based on trust and effective communication. In…

Five worst mistakes you can make in customer service

Generally speaking, client satisfaction is in large part influenced by the quality of customer…

Four characteristics of efficient customer service

Customer care plays a key role in customer satisfaction and loyalty. It makes communication between…

Four characteristics of customer care that will make your clients loyal

 Customer service plays a key role in how clients see the whole brand. This is why customer care…

Basics of dealing with an angry customer

From time to time, every salesperson or customer service representative encounters an angry…

Listing 19 to 27 out of 320