Články z oblasti vzdělávání a poradenství

Keep your "old" clients

Gaining new clients usually requires investing more money. Building long-term partnerships with…

Is it time to get rid of your client?

When we are starting out, we usually accept any and all clients. But after some time, we find out…

How to say "No" to a customer

In sales, it is important to comply with your customer´s wishes, to be able to find solutions where…

Salespeople are interested only in themselves? Oh, come on!

In an article on the sellingprof.com website Kendra Lee, a top U.S. sales trainer and advisor,…

Introverted salespeople

Introverts do not live in complete isolation; they are, however, rather selective in their choice of…

5 tips on how big companies can be more responsive to clients needs

Understanding specific client needs is essential in any customer-company relationship. However,…

Achieve personalized B2B customer serivce

Customer service is a term that is primarily used in connection to business-to-consumer. However,…

9 tips on how to achieve customer satisfaction

Customer satisfaction is essential to the loyalty of your clientele. The CustomerThink server…

Customer service and clients' demands in numbers

Time and efficiency are key factors of customer service. If the client is dissatisfied with either…

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