Understanding specific client needs is essential in any customer-company relationship. However,…
Customer service is a term that is primarily used in connection to business-to-consumer. However,…
Customer satisfaction is essential to the loyalty of your clientele. The CustomerThink server…
Time and efficiency are key factors of customer service. If the client is dissatisfied with either…
The CustomerThink server, which specializes in customer service, brought out a list of six things…
Well-handled, efficient interaction with customers is essential in top-quality customer service and,…
2014 is here and the New Year's resolution of every customer service manager must be to improve the…
On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. This was caused by a few…
From a purely statistical point of view, the chance of losing your customer to the competition in…
