Gaining clients is one thing; retaining them is another. The former can be achieved through various…
The client-salesperson relationship has its rules and making a professional impression requires you…
Most sales literature and training focuses on techniques used in the acquisition of new clients.…
These days, clients are just one mouse click away from switching to competition. This applies to…
An angry client who is screaming at a receptionist or at another company representative is a sign…
There are many tips on how to deal with an angry customer. But following the rule that prevention is…
Bringing new clients to your company is both good and necessary. But it should never be done to the…
There is no simple guide on how to be successful among your competition. Those firms that are…
What is the ultimate goal of customer service? To create a corporate culture with the client at its…
