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4 tips for retaining clients which really work

In most cases, retaining a client is simpler, cheaper and less time-consuming than seeking and…

5 problems that will definitely drive a client away

Gaining clients is one thing; retaining them is another. The former can be achieved through various…

4 things you must never say to a client

The client-salesperson relationship has its rules and making a professional impression requires you…

Do you know when it is time to ditch a customer?

Most sales literature and training focuses on techniques used in the acquisition of new clients.…

4 tips on deepening the client-company relationship

These days, clients are just one mouse click away from switching to competition. This applies to…

3 ways of pre-empting angry clients

An angry client who is screaming at a receptionist or at another company representative is a sign…

3 tips for having fewer dissatisfied customers

There are many tips on how to deal with an angry customer. But following the rule that prevention is…

Turn a one-off client into a loyal customer

Bringing new clients to your company is both good and necessary. But it should never be done to the…

5 basic things that will keep your clients from leaving

There is no simple guide on how to be successful among your competition. Those firms that are…

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